It's Official: We're B Corp Certified

B Corp stands for Benefit Corporation. It’s a global certification for businesses that meet high standards of social and environmental performance, transparency and accountability. It recognises companies that balance profit with purpose, considering the impact of every decision on their people, customers, communities and the planet.

Certification isn’t something that’s awarded overnight. It’s the result of a rigorous assessment across every part of the business, and it’s a milestone we’re incredibly proud to have reached.

We achieved an overall B Impact Score of 84.0.

The average score for a business completing the B Impact self-assessment is 50.9. From our cafés and roasteries to our global teams and producer partners, a tonne of work has gone into achieving our score.

But we know this is just the beginning. B Corp certification is designed to encourage continuous improvement, and we’re committed to building on this foundation in the years ahead.

There are five key areas that are taken into consideration during assessment to become a B Corp certified business.

Governance

Governance measures how we make decisions, how transparent we are, and how we hold ourselves accountable.

Becoming B Corp Certified has reinforced our commitment to ensuring people and planet are considered alongside profit. These principles are embedded into how we do business today and will continue to shape the decisions we make in the future.

Workers

This pillar recognises how we support our people through wellbeing, safety and opportunities to grow.

From paying living wages and investing in professional development to offering strong parental leave and creating meaningful career pathways, we know our people are our greatest strength. Supporting our people to be the best they can be is how we work.

Community

Community reflects the relationships we’ve built throughout the coffee supply chain and beyond.

That includes our long-term partnerships with coffee producers, and the support we provide to the cafés and neighbourhoods we’re proud to work alongside every day. Great coffee has always been about people, and we’re committed to helping those communities thrive.

Environment

This score measures how we manage our environmental impact across our operations and supply chain.

We’re measuring our emissions, supporting programs that give coffee waste a second life, and continuing to identify opportunities to reduce our impact. There’s still plenty of work ahead, and we’re committed to making meaningful progress over time.

Customers

This pillar focuses on how we serve our customers with quality, transparency and integrity.

Whether it’s the coffee we roast, the training we provide, or the digital experiences we create, we actively seek feedback and use it to continually improve. Building long-term relationships through consistency, honesty and great service remains at the heart of what we do.

Becoming B Corp Certified is an incredible milestone, but it’s not the finish line.

It’s a commitment to keep improving, to continue measuring our impact, and to keep finding better ways to serve our people, our producer partners, our customers and our communities.

We’re incredibly proud of what we’ve achieved, grateful to everyone who’s been part of the journey, and excited for what’s next.